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Frequently Asked Questions (FAQ)

How does an electric instant water heater work?

In an instant water heater, cold water flows through the inlet pipe. This water is then heated using electric heating elements inside the tank. The water that is now heated rises in the tank and is withdrawn through the outlet pipe. When the hot water tap is turned on, cold water travels through the pipe after which electric heating elements heat the cold water, thereby supplying continuous hot water supply.

Why is an electric instant water heater best suited for me?

An instant water heater is compact in size and it takes up little mounting space. Water heating cost is less because water is used immediately. So, if you use the bucket method to have a bath, an electric instant water heater may be best suited for you. An instant water heater is also energy efficient and aims at giving you the best hot bath with smaller product.

What are the different instant water geysers available with Racold?

With its path-breaking developments in the water heater and water geyser segment, Racold offers a wide range of water geysers that are suited for various bathing needs. Racold’s series of Pronto water geyser available in different capacities ensure faster heating that gives hot water in no time. Racold also has a range of Omnis water heaters that are equipped with Wi-Fi connectivity. This enables your geyser to notify you in the case of a malfunction. The Aures water heater is another addition to Racold’s impressive range of instant water heater. It is a water heater that delivers hot water in an instant.

Are electric instant water geysers safe?

A wide range of Racold water geysers provide three levels of safety against high temperature & pressure with cutout, thermostat and safety valve. The stem-type thermostat and cutout ensure automatic temperature control & extra safety. An electric water heater heats water uniformly and has an auto-turn off system, making it safe and energy efficient. Moreover, in the case of our Omnis water heater, you are notified when there is a malfunction.

How efficient are Pronto family water heaters?

Most of Racold’s products are 5-star including the Pronto 6L rated which help in cutting down on the electricity bills of consumers and preserve energy. Their most recent product, the Aures water heater allows you to save around 30% more than conventional water heaters. These water geysers make morning hot showers refreshing by heating water quickly and efficiently.

Do I need any permits to install instant water geysers?

For electric and gas geysers, no permits are required. However, for installation of solar geysers permission is required from the society.

Are instant water heaters suitable for high rise buildings?

Yes, the high pressure withstanding capacity of Racold’s electric instant water heaters make them suitable for high-rise buildings and high pressure pump applications.

How does an electric storage water heater work?

In an electric storage water heater, Water is stored in the tank and the heating element heats the water to the set temperature of thermostat. Once the temperature in the tank reaches the thermo stat, it cuts off the heating element and stops further heating. Hot water is withdrawn from the top part of tank via outlet pipe of the when the tap is turned on. To continuously replace the hot water withdrawn, cold water enters the bottom of the tank through the inlet pipe.

What are the different types of electric water geysers?

Racold offers a wide range of electric water geysers that you can bring home. The two main types are Electric Instant water heaters and Electric Storage water heaters. In storage water heater the tank capacity is significant and requires some time to heat the water in the tank to the set temperature of thermostat while Instant water heater have negligible capacity of tank with very high powered heating element which heats the water instantly.

What makes Racold’s electric storage water geysers energy efficient?

Various features from the wide range of Racold helps you save energy. Smart Bath logic –The Smart Bath Logic gives you the convenience to customise your bath and save precious electricity Eco function optimizes - ECO memorizes the consumer habits and automatically deliver hot water right when needed and find the most convenient temperature setting in order to save energy, without compromise on Comfort Higher the star rating higher the energy efficiency. Flexomix- A special deflector ensures slow mixing of cold and hot water in the inner container, keeping the water hot for longer time and saves energy The Eco Sense feature is an intelligent power saver feature that sounds an alert when the water heater is ON but not in use. This enables continuous supply while simultaneously saving energy.

Should I bring home a storage geyser?

A storage geyser is best suited if you bathe using a bucket and shower. To choose the perfect water heater for all your hot water needs, click here (link to FYPG).

What happens if the geyser is left on for a long time?

When it comes to Racold, we create products that are extremely safe to use. If the geyser is left on for 24 hours, we have incorporated a special feature called Safety Plus that automatically cuts off in the case of high temperatures. The Omnis family water heaters that is equipped with microprocessor based Auto Diagnosis feature that automatically cuts off the electric water geyser in case of malfunction

What are a few things I should consider before buying an electric storage water heater?

There are several things to keep in in mind while purchasing a water heater like the amount of hot

Are instant water heaters suitable for high rise buildings?

Yes, the high pressure withstanding capacity of Racold’s electric instant water heaters make them suitable for high rise buildings and high pressure pump applications. water you and your family requires. This will enable you to settle on the size of the storage geyser. Next, consider the durability of the geyser in question. Another important factor is its energy consumption as the last thing you want is for your water heater to burn a hole in your pocket. Besides this, take onto consideration the features that your geyser offers.

What is electric storage water heater?

An electric storage water heater is an appliance that uses a storage tank to increase heating water capacity and provide instant hot water. An electric water heater is ideal for large volume usage as it allows you to store hot water for a while.

How long does it take an electric storage water heater to heat up?

Heating water in an electric storage water heater depends upon the capacity of tank and power of heating element of product in consideration

Are the prices inclusive of installation charges?

Aures 5.5kW comes with free installation services. For Aures 9kW/12kW and Aures Pro, the prices include pre-visit, post-visit, and free pipes.

What is a tankless water heater?

A tankless water heater, also known as electric instant water heater or an instant water geyser, is different from a storage water heater and other traditional water heaters as it does not store hot water. Instead, it heats the water as you use it thus delivering instant hot water on demand. At Racold, we have a wide range of hot water heaters that are both energy efficient and cost friendly. Avail of our tankless water heaters at your nearest store or online.

How does a tankless water heater work?

The difference between traditional water heaters and electric instant water heater lies in its functioning. As soon as you turn on the tap, the flow of the water triggers the water heater to turn on. This enables the heating elements to rapidly heat the water as it passes through the tankless unit. This gives the user instant hot water. The great part about instant water geysers is that the heating elements shut down as soon as you shut off the hot water and so energy is consumed only for the hot water that is being used.

Can you use an instant water geyser at multiple points in the house?

Racold’s Aures water heater has a multipoint usage feature that allows you to use this tankless unit simultaneously in multiple bathrooms or even in your kitchen. However, this is subject to structural and architectural suitability.

Is an electric instant water heater more energy efficient than a traditional water heater?

Efficient usage and instant cut offs is why an instant water geyser saves more on energy costs. Water heating takes place when the water is on, which cancels out the need to reheat the water when it is not in use. In fact, Racold’s Aures water heater is designed in a way to save up to 30% more energy than other hot water heaters.

How long does someone have to wait before another person can shower?

Instantly! Our wide range of products are ingrained with supreme technology that allows you to enjoy instant hot water. The hot water from a tankless water heater is continuous unlike in the case of a storage water heater which requires you to wait for it to reheat.

Will I have to install the tankless water heater by myself?

No, you will not be expected to install the geyser by yourself. For a free installation please contact us on our customer care number. Once we receive a call from you, our service engineer will visit you for a free installation and demo of the product.

How does a gas water heater work?

In a gas water heater, cold water flows into the water heater when the tap is opened. This flow is detected by a sensor that notifies the gas burner. The water flows through a serpentine coil in the heat exchanger that heats the water. This leads to hot water running for your perfect shower experience! You can avail of Racold’s gas geyser online or at a store near you.

How safe is a gas water geyser?

At Racold, we believe that the safety is of utmost importance. For this reason, we have created a high quality gas water geyser that has an Auto-Protection feature that automatically protects your geyser against gas leaks. It also has a Double Safety feature with two solenoid valves and Child-Lock that protects children against accidents. You can avail of our gas geyser online or at a store near you.

Does a gas water heater need electricity?

It is interesting to know that a gas water geyser does not require electricity at all. It uses pipeline natural gas for heating water, thereby making it energy efficient.

What is the warranty on Racold gas water heater?

Racold’s gas water heater comes with a warranty of 2 years.

Is the Racold gas water heater suitable for low pressure areas?

Our Racold gas water heater comes in varying capacities of 5 LPM and 6 LPM that is suitable for heating water in domestic huseholds. Its constant feedback ensures constant supply of hot water if the water pressure varies and its auto-timer automatically switches on the water heater after every 20 minutes of continuous operations.

How does a heat pump water heater work?

A heat pump water heater relies on a compressor to function. The compressor absorbs the heat from the air and transfers it to the storage tank which enables the water to be heated. Racold’s heat pump water geyser is designed according to European standards to ensure safety and superior conduction of heat.

Is a heat pump water geyser energy efficient?

A heat pump water heater does not create heat but instead uses electricity to absorb heat from the air to transfer it to the water. As it relies on this mechanism, it makes it 2-3 times more energy efficient than traditional water heaters. This also allows you to save up to 70% on electricity. What’s even more interesting is that heat pump water geysers have a tank capacity that is similar to traditional storage geysers so there is no compromise on the amount of hot water.

What are the maintenance requirements of a heat pump water geyser?

An important part of a heat pump geyser is the air filter which needs to be cleaned regularly to ensure the smooth functioning of your geyser. With regards to the overall maintenance, it is similar to that of a standard electric water heater.

Where is a heat pump water heater to be installed?

The best part about a heat pump water heater is that it can be installed just about anywhere – a garage, a bathroom, storage room, etc. However, there are a few things to consider before installing the geyser like the space it will take up. Always check with your technician for the size of the geyser. Next, take into account the noise it may make while heating water, and the amount of cold air in the room. Lastly, consider the size of your family, the bathrooms that this geyser will have to cater to and the approximate amount of hot water you will need on a daily basis.

For how long do heat pump water heaters work?

At Racold, we believe in creating products of high quality especially in terms of durability. Certain features like the magnesium anode protects the water heater and gives it a long life while the titanium plus feature uses titanium enameling for the inner container for greater corrosion resistance against hard water. Our heat pump water heater comes with a 2- years warranty and a dependable service for the inner tank.

How does a solar water heater work?

A solar geyser relies on solar power, which is a source of renewable energy, to work. For a solar water heater to work it requires a set of solar collectors to absorb the solar energy. These collectors are then connected to an insulated tank that stores the hot water. When the sun is out, water is heated in the solar collectors which is then pumped or flown automatically through the thermosyphon principle to the storage tank.

Why should I choose a Solar Water Heater? How much can I save if I use one?

As a solar geyser works on solar power, it cancels out the need for electricity. Let’s take for example a solar water heating system that has a 100 litre per day capacity. This solar geyser saves up to 1500 units of electricity in a year. However, this is subject to the amount of hot water that has been generated. But what’s more important is that it can also save around 140 litres of diesel thereby reducing CO2 emissions. A solar water heater is very useful in areas that experience power cuts. As this solar water heating system is designed with a storage unit, it can provide hot water as and when required. A solar water heater is an one time investment and a lifetime of savings because it runs on the principle of renewable energy.

For how long does the water from a solar geyser remain hot?

As the tank in a Racold solar water heater is insulated with high-density injected PUF insulation, it ensures maximum heat retention. PUF with insulation properties is twice as effective as any other insulation material. This guarantees that the water remains relatively hot.

Does a solar geyser heat water during the winter season and on cloudy days?

With Racold’s solar geyser, you will be able to enjoy warm water even during the colder months or when the sky is cloudy. This is due to the diffused radiation readily available in the atmosphere. During winter season, if there is clear sunlight, the water will be hotter. One way of ensuring hot water and direct sunlight throughout the year is by positioning the solar water heater correctly at the time of installation.

Do I have to change plumbing at my place to install and use solar water heater?

No, since solar water heaters are generally installed on rooftops or open grounds (where direct sunlight is available) you are not required to make any plumbing changes.

Will I have to install my solar water heater by myself?

No, Racold offers installation services. Installation of solar water heaters should be done only by experts. Call our customer service number for more details.

What is the warranty on Racold’s solar water heaters? How durable the solar water heaters?

Racold’s range of solar water heaters come with a 5-year warranty along and a dependable service. We also ingrain our products with features that ensure their durability like equipping the water heaters with a Duronox SS 304 L tank that ensures resistance against corrosion, a rustproof Zinc Allu sheet for stronger outer body and a Magnesium Sacrificial Anode that protects the tank from corrosion by forming a layer of magnesium on the inner tank.

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Frequently Asked Questions (FAQ)

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Capacity: 10L/15 L/25 L

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Capacity: 10L / 15L / 25L

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Capacity: 10L / 15L / 25L

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Capacity: 10L/ 15L/ 25L/ 35L

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